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#2 Re: Help and Support » Can´t add an STL file to the plate » 2017-03-05 21:17:11

When I try to add a file in the plate, it takes a while, and when is uploading the file at 37% aprox. it restart again to uploading until 30 o 40% and then the window gets in blank and says "We`re sorry but you can not access this site"

#3 Re: Help and Support » Can´t add an STL file to the plate » 2017-03-05 20:39:57

If you have Teamviewer, i can give you a password through email, to see better the dashboard

#6 Help and Support » Can´t add an STL file to the plate » 2017-03-05 16:22:15

CarlosOhep
Replies: 8

Hi Shahin!

I cannot add any STL file to the plate, I´ve been trying to upload diferent STL files that i kwew  worked properly in the past but now i can´t.

This is the link to the stl file:

https://www.dropbox.com/s/orbtedseag7jb … 2.stl?dl=0

Built 1357

I would apreciate any help to solve this problem.

Thanks,
Carlos

#7 Re: Help and Support » Mixed Slices » 2016-11-07 18:37:57

Hi Shahin!

Yesterday i add the STL file to the plate and suddenly the problem was solved.

Thanks for the support!!

#8 Re: Help and Support » Mixed Slices » 2016-11-05 17:57:31

This is one of the files i want to print:

https://www.dropbox.com/s/v6hctm0rptbu4 … 2.stl?dl=0

I already tried another stl files that worked perfectly few days ago, but now all the files I add to the plate get the same problem.

It is like if for any reason some layers of the latest print got frozen, and now no matter the stl file i add always appears the same frozen layers  interspersed.

#9 Help and Support » Mixed Slices » 2016-11-05 16:06:23

CarlosOhep
Replies: 4

Hi!

Build1256

When I add a new stl file in the plate, it generates an error and mixes layers from the last printing I did with the new file. I tried to print files that worked properly before but now the layers always appear interspersed with the same layers of the last printing.
The interspersed layers never changes, no matter if i change different stl files in the plate.
I would appreciate any help to this problem.

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