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#1 2017-05-07 22:29:15

macdarren
Member
Registered: 2017-03-20
Posts: 115

Beta build 1424...can't add new plate...

I tried from both Mac and Window 10...similar results...I can create to the area where I add the model and choose the resin profile but clicking submit just hangs forever waiting for a response...manually returning to the plate list show no plate has been added.

Edit:  adding with support works...simply add with support and the file and no support and all work when adding as a plate.

Last edited by macdarren (2017-05-07 22:31:40)

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#2 2017-05-08 07:11:30

Shahin
Administrator
Registered: 2016-02-17
Posts: 1,834

Re: Beta build 1424...can't add new plate...

Very strange. Do you have the issue only on this specific version or also previous version?
Could you open dashboard and let me know if there is any message regarding newly updated plate.

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#3 2017-05-08 14:36:00

macdarren
Member
Registered: 2017-03-20
Posts: 115

Re: Beta build 1424...can't add new plate...

Just tried it again, but there is nothing in the basic log output....log ends with the last print I was doing.

I will try some different models later today.

This has always worked before when I tired it, however I am not sure when the issue started as I may have missed a beta release or two (I think I had 1415 previously)
and I usually do use supports so I might not have tried doing a simple no support add with 1415 or even the previous version I was using.

Not sure what you mean my 'Dashboard' the only thing I know of is the cloud dashboard but I don't think that is what you mean...
If you mean the area where you can see the log (clicking to the "nanodlp" logo) then I see:

Plate:
Layer:  not printing
Remainig: -
Module: upload
Action: Plate file being processed

And as I look at things something must be going on...cpu is at 24% and temps and memory are both elevated above normal idle status

Last edited by macdarren (2017-05-08 14:44:37)

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#4 2017-05-08 18:24:05

Shahin
Administrator
Registered: 2016-02-17
Posts: 1,834

Re: Beta build 1424...can't add new plate...

Could you try stable version and let me know if it working fine or not?

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#5 2017-05-08 18:40:15

macdarren
Member
Registered: 2017-03-20
Posts: 115

Re: Beta build 1424...can't add new plate...

just upgraded to latest stable version...seems to have worked fine...added same model no support same resin profile and everything...only thing I notice is when it took me back to the plates page to show the slicing status, several of my previously 'ok' plates are now marked as corrupted...no big deal I could rebuild them if they don't return when I go back on the beta track.

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#6 2017-05-09 18:01:53

Shahin
Administrator
Registered: 2016-02-17
Posts: 1,834

Re: Beta build 1424...can't add new plate...

I could not reproduce the issue on beta version. Please, keep me updated if you have found any additional symptom.

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