Lift pen over masked is the default behaviour, the issue is more that you might have something masked that you don't think you have masked.
The servo is a slightly different story - they are not expensive ones, so out of any one batch, the quality varies pretty wildly. I've only ever had one fail on me during actual use, and that had been working for a long long time, but I would not be at all surprised if any particular one stopped working. If it does of course I can send you a spare - they don't cost much.
I would love to have a better quality servo (ideally more _quiet_), but while these ones are less than $10, it's not difficult to pay four times that for a quality one, and the benefit just didn't seem proportionate, and even then there's still no guarantee of longevity/accuracy/noise.
For multi layer vectors, or for things which need to be placed "just so", I do use a template around the layers like you say. Place it (move vector) at the top left corner of the machine, and then use "resize vector" to get it to match the size of the machine - or whatever size you're happy with. Then make sure you "save", now any svg you load in will have the same origin point, and scaling factor. Note that selection area is not used for vector drawing anyway, but instead the page size is where the vector is cropped to. That's fairly non-intuitive, I know. Why do you need to restart the controller between layers?
Re the touchscreen issues - that's a bit worrying, it should be either working or not working, and restarting shouldn't make a difference - the software is such a thin layer that there's almost nothing to go wrong. I'd appreciate it if you kept an eye on that and let me know if you can spot a pattern, or if it's getting worse. Electrically, the LCDs are the most fragile piece of the machine, but I've never actually experienced problems with them myself (that I couldn't eventually track down to me being a eejit anyway).
Glad you're enjoying it!
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