Bummer I hoped that's all it was! Right, next is to check the polarity of the connector on the PSU - it should be centre positive like in the pic attached. No, don't need to change anything in the software when changing the voltage.
Check the EXT_PWR jumper is in place, next to the empty screw terminal on the motorshield.
Check the power comes on (the LEDs are lit) when the machine is plugged in to the PSU, but with the USB disconnected.
Also, try it with the USB connected and the PSU disconnected entirely - see if it behaves any differently when trying to draw.
Still sounds like a power thing... Something else you could try is to do a "set home" without actually physically moving the gondola. So hit set home, and let it lock the motors with the gondola hanging in it's natural balanced position (in the middle somewhere probably) rather than up at the top. Now it won't be properly calibrated, but if you run your drawing commands again I bet you'll see slightly better fidelity. I mean, it'll be completely distorted because it's miscalibrated, but it should be more _regular_.
If it behaves better then we know it's a motor power issue.
sn

|